2014

Hi Lisa,

I just wanted to take a moment to thank you again. Our evening in Paris was absolutely wonderful. I am so glad we took the chance on the making the dinner cruise. It was magical!!! Every detail went accordingly without a hitch. We are definitely planning a longer springtime trip and I will be in touch with you to plan the details. Thanks again!!! You are the BEST!!!

Wishing you all the best,

Laura and Leonard Marchand
Phone Consultation

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Dear Lisa,

I just wanted to write you and thank you for connecting us with Samuel Girard. Our photoshoot with Sam was awesome! Sam is such a wonderful photographer and person. I couldn’t be happier with the finished product. Our pictures are simply gorgeous – worth every Euro!

Thanks again,
Sarah Thomas
Experience Organization Assistance

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Dear Lisa:

Thank you again for coordinating our Paris itinerary, and the vital transportation aspects.

After a long flight, it was wonderful to see someone waiting to guide us through the airport, and on to the train station. Likewise, when we returned to Paris by the TGV, a driver was right there to take us to the hotel.

We followed your detailed itinerary each day. The specifics regarding the streets/landmarks, and metro lines were all VERY helpful and put us at ease as we toured the city. Plus, I know we saw things that others would miss!

We had an amazing time in both the south of France, and in Paris- our heads are spinning from the beautiful sites. I am happy to recommend you to friends planning a trip to Paris.

Ann and Mike Delaney
Stone Harbor, NJ
Silver Concierge Service

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Bonjour Lisa,

We had a wonderful week in Paris and hope to repeat next year.

Our tour to Normandy was fabulous! Our guide, Francis, was so knowledgable and entertaining. It was a very special day.

I definitely will recommend you if I have an opportunity. I’m going on Twitter right now to follow you.

Hope to work with you again.

Fondly,
Carolyn Giles
Tour Organization Assistance

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Dear Lisa,

This is a terribly belated note but I wanted to circle back and thank you for giving us such professional and efficient service on such short notice last week. Every restaurant was terrific and for once, we didn’t have a bad meal in Paris! In order of preference: Loved Le Reminet (the staff was warm and welcoming and food terrific), Le Violon D’Ingres—the michelin star didn’t seem to get in the way of great service, great food and friendly people, Le Clos des Gourmets—also a new favourite for same reasons. Least favourite was Thomieux—food was delicious but the staff seemed indifferent (still would recommend it though). In all–we’re so appreciative of your great advice!

We’ll certainly be in touch in the future and we’ll definitely recommend you far and wide!

All the best,
Julie
Restaurant Reservation Service

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Hi there, Lisa!

We are remiss in emailing you sooner to express how much fun we had in Paris (despite our brief passport issues!). We were so pleased with all the portions of the trip you planned for us: the cooking lesson, the Eiffel Tower tour, they Louvre kids’ tour, the bike tour through Giverny, etc. Thank you so much for your efforts to help us rearrange our days while we sorted out our passports, too.

I will hop on over to your social media sites, thank you for the links. And we are happy to share your company with friends making future visits. I am writing a blog (growingsigns.com) about our trip if you’d like to follow me! I am incorporating some sign language into my posts about our trip to connect my baby sign language classes that I teach at home. I am back at work and family life, so I am not yet writing about our Paris portion of the trip, but I’d like to be able to put links and references to your service, I trust that is okay with you? 🙂

Thanks again, and we will definitely be back to see more of Paris one day soon. We fell in love and enjoyed showing our kids the city of light.

Take care,
Lee Ann
Silver Concierge Service

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Bonsoir Lisa,

We had such an excellent time in the City of Light. We want to come back!! It was so wonderful working with you. Our trip was made so easy by your help, especially navigating the museums. The bike trips were phenomenal! I highly recommend them to everyone. To have you help us just meant the world to us and made our trip so “uncomplicated”.

I have already given your name to some friends because they will be traveling to London in October. I hope they will give you a call.
I can’t wait to work with you again. Macy has already picked London for her Senior trip!

If you ever have a client who needs a recommendation or a reference feel free to use us and give them my email!

Kindest regards,
Trisha
Silver Concierge Service

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Lisa – thanks for all your advice as we prepared for our trip.

We had a great time and your suggestions were part of what made everything flow so well. I really want to thank you for setting us up with Catherine Reed as that was one of the highlights of our trip and one of the experiences that our girls will not forget. Please let her know how much we enjoyed out time with her.

Your restaurant suggestions were spot on and we felt like we had many excellent and enjoyable meals.

I have already suggested you to several friends who have asked about our experience. I am not much of a social networker as I do not Facebook, Instagram, etc… so I will not be able to help you there but I do have a pretty decent network and will recommend you as this topic comes up.

I hope we have an opportunity to work with you again in London and Rome.

Yours,
Eric Nielsen
Silver Concierge Service

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Hello Lisa,

Thank you for your help regarding our recent trip to Paris. Our trip to Giverny was especially wonderful. Frederic was really great. All of your suggestions were absolutely spot on. Our luncheon was wonderful. Thanks for suggesting it. Everyone loved everything we ordered! Our big special meal in Paris was at Fontaine du Mars. Very good but our reservation had to be at 10:15 PM…the earliest we could get! All was well. Also Victor was a great driver. Got us to CDG on time. We got home on Saturday evening. Flight was very smooth.

Thanks again so much.

Sharon and Jim
Phone Consultation

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Dear Lisa,

We had an absolutely incredible time in Paris thanks to all of your planning. I have to say, we probably only did about half of what you had on the itinerary, but it was such an incredibly good guide for us and we were able to pick and choose what we wanted to do.

As you can imagine, having three young adult males, our days did not start until about 10:30 or so each day, other than the trip to Normandy, of course. We loved Michael (the Normandy tour guide), by the way. The Jules Verne experience was a favorite of the entire three weeks in Europe for all of us. What a special experience. We loved the Christian Constant restaurants (we went to two of them), and each had our favorite moments – Normandy for Max, Jules Verne for Andy (the dude loves food), The Louvre for Cameron, probably Normandy for my husband and I had an amazing moment the first night that we were there – I had walked down to the Champs de Mars with Jim and he was on the phone and I was taking pictures of the Eiffel Tower when it started blinking at 11 pm which I had no idea it did. How special!

Thank you so much for all of your help! I have “liked” and “followed” you on Facebook and Twitter and will certainly recommend you to others.

Have a great day!

Lisa
Silver Concierge Service

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Hi there, Lisa!

I just wanted to touch base after having arrived back home to let you know that we were able to experience some of the best meals in our entire life thanks to your recommendations. We had such an amazing time in Paris and we looked forward to an incredible experience each and every night! Thanks so much for your help – you were fabulous!

Warmly,
Jenny Realo
Restaurant Reservation Service

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Lisa,

I have to say thank you a thousand times for making this vacation more special than my sister and I could ever have done ourselves. My dad has cried tears of joy almost every day with all the special experiences you have put together for us.

And I must say that Giverny today blew my expectations out of the water. I think everyone’s most unexpected experience was the gardens behind Cafe Baudy. I almost liked them more than Monet’s gardens! Lol – And a very special thanks to Laurent through VIP. He was so pleasant and went above and beyond! A real treasure. AND LA DOMAINE DE LA CORNICHE! OMG!!!

I can’t thank you enough!

Gabriella
Silver Concierge Service

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Lisa,

As time goes by so fast it is difficult to think that it has been three years since we first retained your services for our annual two week stays in Paris and that it is only a little more than a week since we last left Paris. Our trips to Paris have been so enjoyable in great part to your assistance and planning, and for that Sandi and I are greatly appreciative.

Your thoughts, planning and guidance have made each stay in Paris so great. Frankly, what you have added to each of our trips has been far more than we have received and would have expected from the concierges at the hotels we have stayed at in Paris before we started to rent apartments. The seats you obtained for us at the Opera Bastille and Opera Garnier were fantastic, and without question this was our best group of restaurants and we thank you very much for ensuring that we got reservations for each on the days we wanted. Also, your identified associates for our guides and Sandi’s day of shopping were very professional and enjoyable to be with. So — we just wanted to thank you so much.

Jeff and Sandi Solomon
Pittsburgh, PA
Gold Concierge Service

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Lisa,

The trip was wonderful! Thanks so much for all of your patience and guidance. Both Antoinette and Flora were terrific guides and all the ladies liked learning so much from them. Victor was marvelous and your hints on walks and how to get taxis came in very helpful. We liked the apartment a lot but poor Diane and Eric were seriously challenged by the tiny kitchen with only the equivalent of a microwave! In spite of that they turned out an opulent and fabulous meal plus their wine suggestions were superb. This trip was everything I was hoping for, my “girls” loved it and I felt celebrated every single day.

Best,
Ruth
Silver Concierge Service
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Lisa,

I just wanted to let your know we had a wonderful day at Giverny and the lunch at La Corniche was absolutely fantastic. We got lucky with the weather and I have to say that that day was probably the highlight of a wonderful trip. I would certainly recommend your services to anyone who is travelling to Paris. Hopefully I will return to Paris again and be able to arrange a different experience through you! I am not on Facebook but will mention it to those in our party who are
Thank you again,

Stacey
Tour Planning Assistance
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Dearest Lisa,

I would normally send you a proper thank you via the post office but I fear it would take ages to get to you so… I will be current with the times and thank you through email!  

We cannot thank you enough for planning our holiday so perfectly.  There just are not enough words to articulate how fantastic you managed to plan, coordinate and execute our vacation exactly how I’d wanted it to unfold.  Michael was so completely impressed and thankful that he did not have to worry about where to go and what to do, but also that you were able to get our passes (museums/eiffel tower etc) that proved to be invaluable! He had an absolutely wonderful time and of course Willoughby says it was the best trip EVER! And of course I had a sensational time! 

The VIP drivers were just wonderful.  Jean Luc (who picked us up on arrival) was very professional and kind.  Frederic who drove us to Giverny and to the airport for departure was absolutely wonderful.  He was so thoughtful and he called up to Angelina on our way back from Giverny booked us a table and walked us in (in front of a line!) and made sure we were seated right away!  

Thank you for handling our restaurant reservations which was so wonderful of you!  We loved EVERY place we ate and having the reservations were absolutely essential.  Thank you! And I think (besides the given Le Grande Véfour) your recommendation of La Fountaine de Mars was excellent and was our FAVORITE! We simply cannot wait to return and have so much more to see and do…and we won’t do it without you! I am hopeful that next summer 2015 we will return and also enroll Willoughby in an intensive language program for a few weeks!  (Any recommendations?)

Lisa, thank you again for all that you did for our trip and for being so available during our stay.  It was very comforting just knowing if we needed help we could call…but we didn’t need much help because you planned everything BRILLIANTLY!

Thank you – thank you!

I cannot wait to plan our next trip!  Until then, be well and our best to you always!

The Thom Family of Los Angeles
Gold Concierge Service
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Lisa,

Working with you was a fantastic experience! Each day was very well planned out, engaging and relaxing because we knew what we were doing and didn’t have to stress about what to do. You introduced us to many things we would not have known about:

– Museum passes – we saved so much money and time!
– Napoleon’s tomb and Invalides – super fun for the girls
– Deyrolle – who knew?
– The open air market at Avenue Saxe – we loved it so much that we went to the market on Raspail the next day and ate our lunch at Jardin Luxembourg.
– The Louvre tour – this was the girls’ favorite activity of all – Flora was excellent and we all learned so much
– St. Sulpice – my 10-year-old loved it and became fascinated with churches – who knew?
– Jardin Luxembourg – the girls spent an entire afternoon playing on the mini zip line there and making friends with British kids
– Fat Tire bike tour – we were lucky to have a super fun British guy as our guide, full of energy and great info
– Eiffel Tower – great idea to do this on the first day – the girls were so excited for it, but interestingly, at the end of the week it was not their favorite
– Macaron shopping – We had the best time sampling various macaroons!
– Carette in Marais – You’re right, the best macaroons and a lovely place for lunch.
– Rue du Buci – we went back several times:)
– One of our favorite things turned out to be having coffee and hot chocolate in the morning at cute little cafes throughout the city. And for my husband and I… running every morning in Jardin Tuileries!

We are now missing French bread & butter, almond croissants, and of course macaroons.

Thank you for helping us create a perfect experience. Seriously, it was beyond our expectations. I only wish that you could do this for our next trip to Europe – Italy!

Best,
Catherine
Silver Concierge Service
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Lisa,

Just wanted to thank you again for all your help with our recent trip to Paris. You gave us what no travel guide ever could – a completely personalized itinerary, access to the very best private tours and guides, and expert recommendations on everything from dining to public transportation. Honestly, it was like having a friend in Paris willing to assist us with every aspect of our trip! We had never used a concierge service for travel before, and it made all the difference… rather than feeling overwhelmed, we were able to relax and enjoy our vacation knowing that we were in your capable hands! Again, thank you for everything.

Rachael E. Hembree
Gold Concierge Service
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Hi Lisa,

Just wanted to say THANK YOU for everything! Our trip was truly the best ever. The weather, the city, the food, the apartment – everything was perfect! It would not have been the same without your expert planning, wonderful tour guides and detailed itinerary. You were a huge part in making our trip extra special.

Please thank all the wonderful guides – Frederick, Michael, Stephanie and Richard (our Eiffel Tower guide?). They were all very knowledgeable and wonderful to listen to.

We are back in Texas now. I will definitely spread the word about your trip planning abilities. Please touch base if you ever make it to the Austin area.

Merci beau coup!

Christa
Gold Concierge Service
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Lisa,

We arrived home safely last night, tired but so happy and fulfilled after our amazing week in Paris!

I cannot begin to thank you for organizing such an incredible week for us! Without your assistance we would have seen only a fraction of what we were able to see and do! From arriving in Paris to be met by Victor, to lunch the next day at Le Jules Verne – seated by the window with straight on views of the Seine and Place du Trocadero! The Maître d’ said it was their best table.

And then there was Olivier! Oh my gosh! I feel like I could get three credit hours for what I learned in one day from Olivier about Normandy! It was over the top fabulous! What a wealth of knowledge he has AND he is truly delightful!

The next day Kelly, Lauren and I truly enjoyed our Croissant class with Eric at Le Cuisine Paris! Delightful, however we may never eat another croissant after discovering how much butter is in each one! Everyone there was so nice.

Ah, and Il Vino, again a wonderful corner table, very romantic! Wow!

I will sing your praises to everyone ! No one should travel to Paris without your help!
Thank you so much!

Terry
Silver Concierge Service
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I was given this reference from a wonderful family who invited me to share it on my website for clients who are considering using my concierge services:

Lisa Buros-Hutchins is thorough, detailed and knowledgeable, all of which add up to a personal, meaningful and unforgettable trip for her clients.

We recently used Lisa’s Premier V.I.P. concierge service for a family trip to Paris with two teenagers in tow. Lisa planned our entire trip based on each traveller’s “wish list” — dinners, tours, museum tickets, shopping, etc.; she even stocked our fridge with our favorite foods before we arrived. (Note: our daughter has food allergies and is a Type 1 diabetic; Lisa handled this beautifully for us.)

Normally, we don’t require much once we arrive at our destination. However, this trip was complicated by my husband coming down with pneumonia on our second day in the city and delays in getting back to the U.S. because of airline issues. Lisa was composed, professional and helpful at every turn (even at a late hour on a Saturday when we were stranded at Charles de Gaulle).

Lisa provided us with expert services using her excellent contacts to plan our trip before we left, she held our hands every step of our difficult way once we were in Paris. Among other things, this included changing dinner reservations on a dime to accommodate my husband’s illness, getting him a same-day appointment with her personal physician, and keeping our 16-year-old daughter and her friend entirely happy and entertained.

Lisa was nothing short of fabulous.

Jill Kampfe
Gold Concierge Service
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Hello Lisa,

I am so sorry that it has taken me such a long time to send this email! It seems as if we hit the ground running when we arrived home from our amazing trip and have hardly come up for air.

I want to tell you that we had an absolutely amazing time. We were so grateful for your creativity and careful attention to detail when planning our Paris vacation. There was never a minute that we wondered – “what should we do now?” We always knew exactly what was next and always knew it would be something fabulous. We will look back on our Christmas and New Year in Paris as “Magical” – and have you to thank for this.

I’m heading straight to your website to “like” in now!

Kind Regards,
Rebecca, Rod, Alex & Francesca
Gold Concierge Service
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